Salon Etiquette
At Esteem, we are committed to creating a personalized experience and Advancing Beautiful hair body & mind, and as such, we request that all clients consider the below points in our Salon Etiquette guide. Following these helpful tips will enable the Esteem team to provide an optimum service for each and every client.
Our pricing is a reflection of our commitment to continual training, education and experience.
- Complimentary Consultations available.
- All prices include GST and are subject to variation without notice.
- $50 Deposit is Required for ALL new Hair Clients
- 50% deposit is Required for all new Beauty clients.
- 50% Deposits are required for All Spa Packages and Services above 1hr in duration
Missed appointments or bookings cancelled with less than 24 hours notice will incur a loss of deposit.
Esteem reserves the right to cancel unconfirmed appointments.
No shows will be required to pay deposits for all future appointments.
If you are unhappy with a service please contact us immediately so we can resolve the issue. Please do not try to fix yourself or go to another salon as this will void our service guarantee.
Our policy Complies with NSW department fair trading. Please choose carefully as we do not give refunds if you change your mind or simply make a wrong decision.